Questions about care? Call 718-808-9908 or email our intake team

Personalized home care in New York

A better way to care, right at home.

Compassionate support, careful coordination, and straightforward guidance for every stage of your family’s care journey.

Multilingual support is available.

A caregiver helping an older adult enjoy a meal at home

The Family Home Care difference

One attentive team, with you at every step.

From the first conversation through ongoing care, we keep communication clear and the experience personal.

01

Initial Reach Out

Tell us what support is needed, what matters most, and where you are in the process.

02

Multilingual Guidance

We explain care options and next steps in the language that feels most comfortable.

03

Personalized Matching

We consider care needs, routines, preferences, communication, and personality.

04

Ongoing Coordination

Our team stays connected with clients, families, caregivers, and care partners.

How it works

Getting started is simple.

A calm, guided process built around the person receiving care.

01Speak With Our TeamWe listen.
02Build Your Care PlanWe coordinate.
03Meet Your CaregiverCare begins.
Care professional helping an older adult walk safely outdoors

For care professionals

A responsive partner for thoughtful transitions home.

We collaborate with health plans, care managers, discharge teams, and community professionals to support timely referrals and continuity of care.

Refer a client
Care team collaborating around a table

Careers

Make a difference, one home at a time.

Bring your compassion and dependability to a team focused on dignity, independence, and meaningful connection.

Explore care opportunities

Helpful answers

Frequently asked questions.

Home care can feel unfamiliar at first. These answers cover common starting points; our team can walk through your specific situation.

What is home care?

Home care helps people remain safe and comfortable in their own homes. Depending on an authorized plan of care, support may include personal care, meal preparation, mobility assistance, light housekeeping, errands, and other daily activities.

What is Medicaid, and who may be eligible?

Medicaid is public health coverage for eligible individuals and families. Income, household circumstances, age, disability status, and care needs may affect eligibility. We can explain the general process and point you toward appropriate resources; the responsible government agency makes the final decision.

What is an MLTC plan?

Managed Long Term Care is a New York Medicaid program that coordinates long-term services for eligible people who need ongoing support and want to continue living at home. Covered services depend on the plan and assessed needs.

Is a consultation free?

Yes. An introductory conversation is free and carries no obligation. We’ll listen, explain possible next steps, and answer questions about beginning home care.

Can I apply for PCA or HHA work?

We welcome inquiries from compassionate, reliable candidates interested in Personal Care Aide or Home Health Aide opportunities. Contact our team to ask about current openings, qualifications, and onboarding requirements.

Why choose Family Home Care Agency?

We pair personal attention with responsive coordination. Families receive clear guidance, multilingual support, thoughtful caregiver matching, and a team that stays engaged after services begin.

Here when you need guidance

Let’s talk about care.

Tell us what your family, client, or care team needs. We’ll help you understand the path forward.

Email the intake team718-808-9908intake@familyhomecareagency.org
108-10 72nd Ave, 2nd Floor
Forest Hills, NY 11375